Are your company a factory or a trading company?2022-10-17T14:50:19+08:00

– We are an environmental test chamber manufacturer in China, factory & trading company.

What are the payment methods?2022-10-17T14:51:05+08:00

– Payment methods are T/T, Paypal, LC, VISA.

Do you accept customization service? Can I have my logo on the machine?2022-10-17T14:51:56+08:00

– Yes, of course. We can not only offer standard machines, but also customized.

How do you calibrate the equipment?2022-10-17T14:52:21+08:00

-We have our own calibration and third-party calibration such as ISO17025.

What’s the delivery term?2022-10-17T14:53:10+08:00

– At most of time, we have stock in the factory. If there is no stock, normally, the delivery time is 7-20 working days after received deposit. If you are in urgent need, we can consider making a special arrangement for you.

What about the services and product quality?2022-10-17T14:53:46+08:00

– Service: We provide test solutions, design & manufacturing service, buyer service.
– Quality: Each instruments must be carried out 100% quality examination and test, the finished products must through a third party calibration institutions before shipping and delivery goods.

Can we come to your factory to study and train?2022-10-17T14:55:22+08:00

– Welcome to our factory for study and training, we provide this service free of charge.

Do you have any agent?2022-10-17T14:55:49+08:00

– Currently we have agents in Europe, Asia, North America, South Africa, and can provide sales and technical services.

How to provide after sales service?2022-10-17T14:56:15+08:00

– At first, our test chambers are produced based on 20 years product lifetime. Normally once test chambers have problems, we judge the problems, and send spare parts to our customers, and teach them how to change new parts on by email or video. Within 3 years, all spare parts and shipping cost (by DHL, INT, and FedEx) paid by our company.
– If customers need our engineers on site service, the company only need pay the ticket accommodation to our engineers, service is for free.
– If Products still can’t use after our engineers repair, we will produce 2 new test chamber (same as the old one) to our customers with no charge.
– You can contact our local service center in overseas market to get service and product.